Terms of Use
Updated: 8 October 2026 · Terms governing the use of the Insulin Buddy service and its browser application.
1. Service provider
The Insulin Buddy service (the "Service") is provided by Cavalier Venues Oy (Business ID 3649639-4, VAT ID FI36496394, the "Provider"). Postal address: Lönnrotinkatu 40, 00180 Helsinki, Finland. Contact: support@insulinbuddy.fi.
2. Purpose and target group
The Service is a learning tool for understanding the principles of mealtime insulin dosing in different situations, based on the values you enter. It is not intended for use during pregnancy. The Service may be used solely for personal, non-commercial purposes. Access ordered by an organisation is subject to separate organisation terms.
3. Medical disclaimer
Insulin Buddy is intended for learning and is not CE-marked as a medical device. It does not replace the instructions of a treating physician, diabetes nurse, or other healthcare professional.
The numeric suggestions provided by the app are based on the settings entered by the user and on mathematical formulas. All dosing decisions must, without exception, be confirmed against the personal instructions received from the treating diabetes clinic.
The user confirms, when starting to use the Service, that they understand this limitation.
4. User responsibilities
- The user is responsible for the accuracy of the treatment settings they enter.
- The user is obligated to verify every suggestion before administering insulin.
- A minor's use is supervised and approved by a guardian.
5. Buying the browser version
- Access to the browser version is sold by the Provider (Cavalier Venues Oy). It is a one-time purchase of €1.99. The price includes the VAT or sales tax of the buyer's country. There is no trial period, and the purchase is never billed again.
- The payment is processed by the payment service Stripe on Stripe's checkout page. After the purchase, access is delivered with a sign-in link sent by email.
- You have a statutory right to withdraw from the purchase within 14 days of the day of purchase. Notify us at support@insulinbuddy.fi from the email address you used to buy. You may use the withdrawal form below, but you do not have to. We refund the payment to the original payment method no later than 14 days after receiving your notice. Withdrawal, a refund or a chargeback ends the access.
- The access is personal. It is stored in the browser where the app is opened; for another device or browser you can request a new sign-in link to the email address used for the purchase at any time.
- The purchase does not change the purpose of the Service: it is intended for learning only and is not CE-marked as a medical device (section 3).
Withdrawal form (complete and return it only if you wish to withdraw)
To: Cavalier Venues Oy, Lönnrotinkatu 40, 00180 Helsinki, Finland, support@insulinbuddy.fi
I hereby give notice that I withdraw from my contract for access to the Insulin Buddy browser version.
Date of purchase: …
Name of consumer: …
Address of consumer: …
Date: …
6. Intellectual property rights
The Service, its appearance, and its implementation are the property of the Provider or licensed to the Provider. The user receives a limited, non-exclusive right to use the Service in accordance with these terms. The open-source components used in the app are governed by their original licenses.
7. Limitation of liability
The Service is provided "as is" without any warranty of any kind. The Provider is not liable for damages arising directly or indirectly from use of the Service, including (but not limited to) incorrect dosing suggestions, service interruptions, or loss of data, unless mandatory law provides otherwise.
The Provider's liability is limited to no more than the amount the user may have paid for the Service during the preceding 12 months.
8. Changes and availability of the Service
The Provider has the right to change the Service, its content, or its availability. Material changes will be communicated within a reasonable time where possible. Use of the Service may occasionally be unavailable due to maintenance or technical faults.
9. Governing law and dispute resolution
These terms are governed by the laws of Finland. Disputes are primarily resolved through negotiation. If no agreement is reached, disputes are settled in the District Court of Helsinki, unless mandatory consumer protection legislation provides otherwise. A consumer always has the right to refer the matter to the Consumer Disputes Board.
10. Changes to these terms
The Provider may update these terms. Material changes will be announced on this page at least 14 days before they take effect, and the update date on this page will be revised. Continued use of the Service after a change constitutes acceptance of the changes.